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Customer Care

  • FAQ

  • Returns

  • Sizing

  • Care of product

  • Contact us info

  • Send a Message

Frequently Asked Questions

- How long to make my order? -

 

It depends on the order.

Items are handmade to order.

Typically orders can take 3 - 5 weeks, however,
if we finish earlier your order will be shipped.

- Do you provide International delivery? -

Not at this time.​

- How do I track my order? -

 

Orders will be ship through Priority USPS and a tracking number will be provided and sent to your email.

Priority mail shipping prices start from $9.35 and up.

It depends on weight and size of package.

 

- How will you know my size? -

 I would need your Bra cup and bra band size and bottom size. For most items, I handmade the sizes

You will need to email me your actual measurements.  See below 

- What type of material do you use? -

100% Acrylic

100% Cotton
100% Polyester - Soft and cozy chenille style yarn

 

 

- Do all yarns have the same texture? -

No, textures are different base on what yarn is used.

I mostly use 100%  acrylic and 100% Cotton

4-weight yarn.

- Can I wear it in the water? -

Handmade custom Items are for poolside

and Beach side wear. 

Items Can get wet but will slightly hold water

before drying by the sun.

- What colors do you have? -

 Colors will vary and change

Please see the Color Swatch page.

 

Returns

Can I return if the item does not fit?

All handmade crochet and Print-on-Demand items are custom-made just for you.
Therefore, all sales are final. We do not accept returns or exchanges for sizing, color selection, or change of mind.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos so we can assist you

Sizing template
Sizing charts
Sizing charts

Tips For Measurements

  1. Bust: Measure around the fullest part of your bust, making sure the tape measure is level with the floor.

  2. Hips: Measure the fullest part of your hips, around the top of your buttocks. 

  3. Waist: Measure the narrowest part of your waist, typically just above your belly button.

Basically, your bra cup, bra band size, and panty size are needed for accurate fitting.

- What sizes are baby blankets? -

- Winter scarves -

 

Sizing

- Tote bags -

Stylish, durable, and made for everyday use, our tote bags are perfect for work, errands, travel, and everything in between. Spacious enough for your essentials while keeping a clean, modern look.

Tips on how to care for my crocheted item

 

Hand wash with delicate or mild soap, lay flat to dry.

Or

Machine wash on delicate cycle with lukewarm to cool water with mild soap,

Tumble dry on delicate cycle.

Do not bleach, iron, or dry clean.

Sizing

Shipping

 

  1. Being that your order/product is custom and hand-made, please allow 3 to 5 weeks for delivery.

  2. Bulk orders (3 or more items), allow 6 to 10 weeks - depending on the size of the order.

  3. If the “Buyer” supplies their own material. This time starts once material is received by “AAAM”.

(Rush orders may be available at an additional cost)

Contact

Have any questions or concerns? 

We’re always ready to help!

Contact Us

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Call us at

(909) 756-4040

 

Send an email to:

artisansapparelandmore@gmail.com

Thanks you! We will respond soon

Disclaimer

Being that materials and time have been used to create this custom item/product - *All sales are final 

  • “AAAM” will not be liable for any products or harm that may come if the products are not used as intended.

  • “AAAM” is not liable for any person who may have an allergic reaction to the fibers of the material used to create said product.

  • “AAAM” strongly advises against allowing babies, children, or animals to chew on purchased products. Therefore, “AAAM” bears no responsibility for the outcome of this practice.

  • “AAAM” assumes no responsibility for the replacement of materials provided by the ‘Buyer’. 

For any Item(s) that are sold by “AAAM”, we will assume full responsibility for their quality.

Deposits are non-refundable.

 

* Items are exchangeable only when deemed as defective by “AAAM” – No refunds are given

** Unless otherwise agreed to by “AAAM”

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